Privacy Policy
At NeedleLoop, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit needleloopshop.com (the “Site”) or purchase our wooden punch needles and related products.
By using our Site, you agree to the practices described below.
Information We Collect
When you visit NeedleLoop, certain information is collected automatically to help us operate and improve our store. This may include your IP address, browser type, device information, time zone, pages viewed, products browsed, referring websites, and how you interact with our Site. This information is collected through cookies, log files, pixels, and similar tracking technologies, including the Meta Pixel and analytics tools.
When you place an order or attempt to make a purchase from NeedleLoop, we collect information necessary to complete your order. This includes your name, billing address, shipping address, payment details, email address, and phone number. Payment information is processed securely through Shopify and its authorized payment providers. NeedleLoop does not store full credit card numbers on our servers.
Throughout this Policy, “Personal Information” refers to both automatically collected device data and information you provide when making a purchase.
How NeedleLoop Uses Your Information
We use your Personal Information to operate our business and serve you effectively. Specifically, we use your information to process payments, fulfill and ship orders, send order confirmations, provide customer support, and communicate important updates related to your purchase.
We also use your information to prevent fraud, monitor for suspicious activity, and maintain the security of our store.
If you choose to receive marketing communications from NeedleLoop, we may use your email address to share updates about new punch needles, special offers, or product launches. You may unsubscribe at any time using the link provided in our emails.
Device information helps us understand how customers interact with our store so we can improve user experience, optimize product pages, and evaluate the performance of our advertising campaigns, including Meta (Facebook and Instagram) advertising.
Shopify and Third-Party Services
NeedleLoop is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products to you. Your data may be stored through Shopify’s data storage systems and secure servers.
In order to operate our store efficiently, we may share necessary information with trusted service providers such as payment processors, shipping carriers, analytics providers, email marketing platforms, and advertising partners including Meta and Google. These providers are authorized to use your information only as needed to perform services for NeedleLoop.
We do not sell your personal information for monetary compensation.
However, certain advertising technologies may be considered “sharing” under applicable California privacy laws.
Advertising and Analytics
NeedleLoop uses Meta advertising tools, including the Meta Pixel, to display relevant advertisements and measure the effectiveness of our campaigns. These technologies may collect data about your interaction with our Site.
We also use analytics tools such as Google Analytics to better understand how customers browse our store and to improve performance.
You may adjust your advertising preferences directly through your Facebook, Instagram, or Google account settings. You can also opt out of certain targeted advertising through industry opt-out portals.
Your Privacy Rights
If you are a California resident, you may have the right to request access to the personal information we collect about you, request deletion of your information, request correction of inaccurate information, and opt out of the sharing of personal information for targeted advertising purposes.
To exercise your rights, please contact us at info@needleloopshop.com. We may need to verify your identity before processing your request.
Data Retention
NeedleLoop retains order information for tax, accounting, and legal purposes unless you request deletion and we are not legally required to retain it. Marketing information is retained until you unsubscribe.
Children’s Privacy
NeedleLoop does not knowingly collect personal information from individuals under the age of 13. Our products and website are intended for adults and general craft consumers.
Security
We take reasonable administrative, technical, and physical measures to protect your information. While no online system can guarantee complete security, we work with trusted platforms like Shopify to maintain high security standards.
Changes to This Policy
NeedleLoop may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact NeedleLoop
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@needleloopshop.com